Studio Policies

All participants must be 10 years or older for silversmithing and piercings. There is no age limit to our permanent jewelry and charm bar.

If you or your group needs to reschedule your Experience please do so 72 hours in advance. (72 hours for silversmithing & private parties. 24 hour notice for permanent jewelry, ear piercing, and charm bar). Failure to reschedule in time will result in our no-show fee of $50 per person and will be charged to the card on file.

Please make sure to accurately book the number of participants that will be coming in. If you need to change the number please do so 72 hours in advance otherwise spots may not be guaranteed or you may be charged a no-show fee. Example: if you book a silversmithing experience for 5 people but only show up with 3, you will be charged the no-show fee for the two empty seats.

Please familiarize yourself with our policies and prices before booking your appointment/experience. If you are unsure what you or your group is wanting to do please call us so that we can assist you in accurately booking to avoid confusion or no-show fee’s.

If you book a gem/silversmithing workshop but do not intend on silversmithing you will be charged our no-show fee for taking up workshop seats another group could have taken.

If you or your party is more than 15 minutes late you will be asked to reschedule and you will be charged the no-show fee of $50 per person.

If you are wanting to book an entire workshop to yourself you have to reserve each unfilled seat at $85 each.

Groups of 4 or more will have an automatic gratuity added to their total at checkout.

All sales are final and non-refundable.

We hold the right to refuse an experience or service for any individual.

By signing up for our experiences you acknowledge that you are responsible for your own safety under our instruction and you agree to all of our policies.